Privacy Policy

This policy applies to this website and to all mobile applications published by 3oakx (“we”, “us”, “our”), including our screenshot organizer app and any apps we release in the future, unless a specific app links to its own separate privacy policy. It explains what information we collect, why we collect it, who we share it with and the choices and rights you have.

Questions, concerns or requests relating to this policy can be sent to abidullahdev@gmail.com or by post to 3oakx, Marshall Street, Hull, East Yorkshire, HU5 3DA, United Kingdom.

1. Introduction

In this policy, “Information” means any information relating to an identified or identifiable individual. By using this website or any of our apps, you accept the practices described in this policy. If you do not agree with this policy, please do not use the app or submit information through this website. 3oakx decides why and how Information is processed, so we act as the data controller under UK GDPR and, where applicable, EU GDPR.

2. Information we collect

What we collect depends on whether you are using this website or a specific app. Not every app collects every category below; each app requests only the permissions and information it actually needs, and will ask for your permission at the time, where required by your device's operating system.

Website enquiries

We collect information you choose to give us directly, such as your name, email address, phone number and the details of your enquiry, when you contact us through this website.

Information processed on your device

Apps such as our screenshot organizer read your device's photo library to display and organize images. This happens entirely on your device. We do not upload, copy or transmit this content to our servers or any third party.

Information generated automatically

• Device and usage data: device model, operating system and version, app version, language, general usage events, crash and performance logs, and an app instance identifier, collected via Google Analytics/Firebase.
• Advertising identifiers: your device's advertising ID and similar identifiers, collected via Google AdMob, where an app shows ads.

Information you provide directly (only in apps that include these features)

• Account information: if an app requires you to sign up or log in, we collect information such as your name and email address, or the equivalent information provided by a third-party sign-in service (for example, “Sign in with Google” or “Sign in with Apple”), which shares your name, email address and a unique identifier with us.
• Content you create or upload: if a future app lets you create, upload or share content, we process that content to provide the feature.
• Customer support information: if you contact us for help, we collect what you provide us, such as your email address, device information and a description of your issue.

Additional device permissions (only where a specific app needs them)

If a future app requires access to your location, camera, microphone, contacts or similar sensitive permissions, we will request that permission within the app itself, explain why it is needed at the point of use, and only use it for the stated purpose. We will not request a permission we do not need for that app's core functionality.

Information we receive from third parties

If you sign in through a third-party account, we receive the identifiers described above from that provider. If an app processes payments (see section 5), we receive limited transaction information from the payment provider, such as a transaction ID, purchased item, price and currency. We do not receive or store your card details.

Children

Our apps are generally not directed at children under 13. If we release an app specifically aimed at children, we will publish additional or separate provisions for that app addressing children's privacy requirements (such as COPPA in the US or the UK's Age Appropriate Design Code), and will not knowingly collect more information from children than is strictly necessary for that app to function.

3. How we use your information

We use your Information to:

• provide and operate the app's features, including your account where applicable;
• keep apps working properly, and diagnose, prevent and fix bugs or crashes;
• understand overall usage so we can improve our apps, using aggregated and anonymized analytics where possible;
• show and measure advertising, in apps that include ads;
• process purchases and maintain purchase records, in apps that offer them;
• send you service-related notifications, and, only with your consent where required, promotional push notifications, which you can turn off in your device or app settings at any time;
• respond to support requests;
• detect and prevent fraud, abuse or activity that violates our terms;
• comply with legal obligations, and establish, exercise or defend legal claims.

We do not sell your personal information, and we do not use your photos or screenshots for any of the above, since we never receive them.

4. Who we share your information with

We share Information with:

• Analytics providers (Google Analytics/Firebase) to understand app usage and stability.
• Advertising providers (Google AdMob), which may work with its own network of third-party ad technology partners to serve and measure ads; a current list of these partners is published by Google at support.google.com/admob/answer/9012903.
• Payment processors, in apps with purchases: Apple (App Store) or Google (Google Play Billing), each of which processes payment details under their own privacy policies. We do not receive your full card details from either.
• Cloud and infrastructure providers who host the backend services an app needs to function, where an app has one.
• Law enforcement or regulators, where we are legally required to disclose Information, or believe in good faith that disclosure is necessary to comply with the law, enforce our terms, or protect the rights, property or safety of 3oakx, our users or the public.
• A successor entity, if 3oakx is involved in a merger, acquisition or sale of assets, in which case Information may be transferred as part of that transaction, subject to this policy or a successor policy.

5. In-app purchases

Apps that offer purchases use Apple's or Google's official payment systems. All payment card processing is handled directly by Apple or Google; we only receive confirmation of the transaction (item purchased, amount and date), not your payment details.

6. Third-party sign-in and platforms

If an app offers sign-in through a third-party account (such as Google or Apple), that provider's own privacy policy governs how they handle your Information on their end. We are not responsible for the privacy practices of third-party platforms, and any links within our apps to third-party services do not imply our endorsement of them.

7. International data transfers

Our analytics and advertising providers may process Information outside the United Kingdom, including in the United States. Where this occurs, we rely on the provider's own certifications and standard contractual clauses recognized under UK GDPR and EU GDPR to safeguard your Information.

8. Data retention

• Photos and screenshots are never received by us, so we retain none.
• Analytics and advertising identifiers are retained in line with the default retention settings of the relevant provider (Google), which we may configure, and are not linked to your name or contact details.
• Account information, where an app has accounts, is retained for as long as your account is active, and for a limited period afterward to allow recovery of an accidental deletion, unless you ask us to delete it sooner.
• Support correspondence is retained for as long as reasonably needed to resolve your query and for our records afterward.

9. Your rights

If you are in the UK or EEA, you have the right to:

• ask what Information we hold about you, and receive a copy;
• ask us to correct inaccurate Information;
• ask us to delete your Information;
• object to, or ask us to restrict, certain processing;
• receive your Information in a portable format;
• withdraw consent at any time, where we rely on consent.

To exercise these rights, email abidullahdev@gmail.com. We may ask you to confirm identifying details (such as your account email or device information) so we can verify the request comes from you before acting on it. You can also authorize someone else to make a request on your behalf by having them contact us with your written authorization. If you are not satisfied with our response, you can complain to the UK Information Commissioner's Office (ico.org.uk) or, if you are in the EEA, your local data protection authority.

10. California privacy rights

If you are a California resident, you have the right, under the California Consumer Privacy Act (CCPA), to ask what personal information we have collected about you, request its deletion, and opt out of any “sale” or “sharing” of personal information, as those terms are defined by the CCPA. We do not sell personal information for money. Where advertising identifiers are shared with AdMob for ad targeting, this may be considered “sharing” under the CCPA; you can opt out via your device's ad settings (“Limit Ad Tracking” / “Opt out of Ads Personalization”) or by contacting us. We do not discriminate against users who exercise these rights.

We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.

11. Do Not Track

There is currently no accepted industry standard for how to respond to browser or device “Do Not Track” signals, so our apps do not respond to them.

12. Security

We take reasonable technical and organizational measures to protect Information, including transmitting data over encrypted connections and, where an app stores passwords, storing them using a one-way hash rather than in plain text. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Changes to this policy

We may update this policy as our apps and practices change. Updates will be posted on this page with a revised “last updated” date. If a change is significant, we will make reasonable efforts to notify you within the affected app.

14. Contact us

3oakx
Marshall Street, Hull, East Yorkshire, HU5 3DA
United Kingdom
Phone: +44 7343 080464
Email: abidullahdev@gmail.com